slotvip me Terms and Conditions

Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player," "you," or "your") and slotvip me ("we," "us," or "our") in connection with your use of the slotvip me website, mobile platform, games, and all related services (collectively, the "Platform").

By accessing the Platform, completing the slotvip me registration process, making a deposit, or placing a wager of any kind, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the slotvip me Platform.

These Terms should be read alongside the slotvip me Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference into these Terms. In the event of any conflict, these Terms take precedence unless otherwise stated.

Eligibility & Registration

To open and maintain a slotvip me account, you must meet all of the following requirements at all times:

• You must be at least 21 years of age — the minimum legal age for online gambling in the Philippines.
• You must be a resident or physically located in a jurisdiction where using slotvip me is legal and not restricted by local law.
• You must register using accurate, truthful, and current personal information. Providing false details is a material breach of these Terms.
• You must not have an existing slotvip me account, whether active or previously closed. slotvip me allows only one account per person, per household, and per shared device or IP address.
• You must not be a current employee, contractor, or close family member of a slotvip me employee or affiliated partner.
• You must not be subject to any self-exclusion order or voluntary ban registered with slotvip me or a recognised gaming authority.

slotvip me reserves the right to request supporting documents to verify your identity, age, address, and payment ownership at any time. This may include a government-issued ID, proof of billing address, and a copy of the payment instrument used to fund your account. Failure to provide requested documents within a reasonable timeframe may result in suspension of account access or withdrawal restrictions.

Account Responsibilities

You are solely responsible for all activity that occurs under your slotvip me account. This includes maintaining the confidentiality of your login credentials, ensuring your registered contact details remain current, and promptly notifying slotvip me if you suspect any unauthorised access.

• Do not share your username, password, or one-time PINs with any other person under any circumstances.
• Do not allow another person to use your account, even temporarily or informally.
• Do not access slotvip me through a proxy, VPN, or other tool designed to mask your actual location if the purpose is to circumvent geographic restrictions.
• Keep your registered mobile number and email address up to date. Two-factor authentication messages and account notifications are sent to your registered contact details.
• Log out of your account when using a shared or public device. slotvip me is not responsible for losses resulting from unauthorised use of accounts on shared devices.

slotvip me will treat any instruction sent from your account as authorised by you. If you believe your account has been compromised, contact our support team immediately and change your password.

Deposits & Withdrawals

All financial transactions on slotvip me are conducted in Philippine pesos (₱). We support a range of locally relevant payment methods to make managing your account balance as convenient as possible for Filipino players.

slotvip me does not accept third-party payments. Deposits must come from a payment method registered in the same name as your slotvip me account. Similarly, withdrawals will only be processed to the same method and account name used for your most recent deposit, unless you have completed an updated verification for an alternative method.

Withdrawal requests are typically processed within one business day. Most GCash and Maya withdrawals complete in under five minutes after processing begins, though slotvip me cannot guarantee specific timelines due to factors outside our control. Bank transfers may take one to three business days depending on your bank and the transfer rail used.

slotvip me reserves the right to perform additional identity and source-of-funds verification before processing withdrawal requests above a certain threshold. This is a standard anti-money-laundering obligation and not indicative of any suspicion against the player.

Bonuses & Promotions

slotvip me offers various promotions, bonuses, free bets, and reward programmes from time to time. Each offer is governed by its own specific terms, which are published on the relevant promotion page. Players are responsible for reading all promotion-specific terms before participating.

The following general rules apply to all slotvip me bonuses unless a specific promotion states otherwise:

• Bonuses are available to eligible registered players only. Players suspected of creating multiple accounts to claim bonuses repeatedly will have all associated accounts closed and balances forfeited.
• All bonuses are subject to a wagering requirement before any bonus-derived winnings can be withdrawn. The specific requirement is stated in each offer's terms.
• During bonus wagering, a maximum bet limit applies. Placing bets above this limit while a bonus is active may result in the bonus and any associated winnings being voided.
• Different game types contribute differently to wagering requirements. Slots commonly contribute 100%, while table games and live dealer games may contribute a lower percentage. Check the individual promotion page for exact rates.
• slotvip me reserves the right to modify, cancel, or withhold a bonus if there is evidence of misuse, abuse, or exploitation of the promotional system.
• Bonuses have an expiry period. Any unwagered bonus funds and associated winnings remaining after the expiry date are removed automatically.

Promotions at slotvip me are intended to add value to genuine recreational play. They should never be the primary reason to deposit beyond your personal entertainment budget.

Gameplay & Wagering Rules

All games available on the slotvip me Platform use a certified Random Number Generator (RNG) or, in the case of live dealer games, real-time physical game equipment. Outcomes are independently verified and cannot be predicted or manipulated by slotvip me or by any player.

• Each game has specific rules available within the game interface. Players are responsible for understanding the rules of any game before placing a wager.
• Minimum and maximum stake limits are displayed at the game or table level. These limits may differ between game types and stake tiers.
• Bets placed and confirmed are final. slotvip me cannot reverse a confirmed wager after the game round has commenced.
• In the event of a game malfunction — such as a disconnection during a live dealer round or a software error on a slot — slotvip me will investigate and resolve the issue based on the available server logs. Outcomes recorded in the system at the time of error are considered authoritative.
• Players experiencing consistent disconnection issues should resolve their connection stability before wagering real money. slotvip me is not liable for losses resulting from player-side internet failures.

Prohibited Conduct

The following activities are strictly prohibited on the slotvip me Platform and may result in immediate account suspension, balance forfeiture, and referral to relevant authorities:

• Fraud and deception: Providing false identity information, using stolen payment credentials, or misrepresenting your location or eligibility.
• Multi-accounting: Opening more than one slotvip me account for any purpose, including claiming multiple welcome bonuses.
• Collusion: Coordinating with other players to gain an unfair advantage at multiplayer tables, including Tongits or live casino games.
• Chip dumping: Deliberately transferring value to another player through intentional losing in poker or other competitive formats.
• Money laundering: Using slotvip me deposits and withdrawals to conceal, transfer, or legitimise proceeds of illegal activity.
• Automated play: Using bots, scripts, or other automated tools to place bets, exploit bonuses, or interact with the Platform without direct human input.
• Exploitation of errors: Knowingly taking advantage of a software bug, pricing error, or display glitch to place advantaged wagers. Such bets will be voided.
• Harassment: Using the Platform's chat or communication features to threaten, abuse, or harass other players or slotvip me staff.

Responsible Gaming

slotvip me is committed to providing a gaming environment that supports responsible, recreational play. We recognise that for some individuals gambling can become a problem, and we take our obligation to respond appropriately very seriously.

Players can request the following account controls at any time by contacting slotvip me support or through available account settings:

• Deposit limit: Set a daily, weekly, or monthly cap on how much you can deposit.
• Session time limit: Receive an alert or automatic logout after a specified duration of continuous play.
• Cooling-off period: Temporarily suspend your account for a defined period (24 hours to 6 weeks).
• Self-exclusion: Permanently close your account and be excluded from re-registration for a minimum of six months. slotvip me will use reasonable efforts to ensure this restriction is enforced across marketing and promotional communications.

Reducing a deposit limit takes effect immediately. Increasing a deposit limit requires a 24-hour waiting period after confirmation. Reversing a self-exclusion is only possible after the agreed minimum period has fully elapsed and upon receipt of a written request.

If you believe you or someone you know is experiencing problem gambling, please visit our dedicated Responsible Gaming page for further resources and support information.

Privacy & Data

slotvip me collects and processes personal data in accordance with our Privacy Policy, which is incorporated into and forms part of these Terms. By registering for a slotvip me account, you consent to the collection, use, storage, and transfer of your personal data as described therein.

Your personal data will be used for account administration, identity verification, fraud prevention, anti-money-laundering compliance, customer support, and — where you have opted in — marketing communications. slotvip me will not sell your personal data to unaffiliated third parties for their independent marketing use.

You have the right to request access to the personal data we hold about you, to request corrections, or to request deletion subject to applicable legal and regulatory retention obligations. Please contact us at support@slotvipme.com to exercise these rights.

Intellectual Property

All content on the slotvip me Platform — including but not limited to the brand name, logo, game assets, software, graphics, text, audio, and video — is owned by or licensed to slotvip me and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any slotvip me content without our prior written permission. Accessing the Platform for the purpose of building a competing product, scraping data, or reverse-engineering game mechanics is strictly prohibited.

Liability & Disclaimers

The slotvip me Platform is provided on an "as-is" and "as-available" basis. To the fullest extent permitted by applicable law, slotvip me makes no warranties, express or implied, regarding uninterrupted access, error-free performance, or fitness for any particular purpose.

slotvip me shall not be liable for any indirect, incidental, special, consequential, or punitive losses arising from your use of the Platform, including losses from game outcomes, reliance on promotional information, or service interruptions caused by factors outside our reasonable control (including internet failures, server outages, or force majeure events).

Our total liability to you for any claim arising from use of the slotvip me Platform, whether in contract, tort, or otherwise, shall not exceed the total amount you deposited in the 12 months preceding the event giving rise to the claim.

Account Suspension & Closure

slotvip me may suspend or permanently close any account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms, the Privacy Policy, or the Responsible Gaming Policy.
• Suspected or confirmed fraud, identity misrepresentation, or money laundering activity.
• Failure to complete required identity verification within a specified timeframe.
• Inappropriate or abusive behaviour toward other players or slotvip me staff.
• Court order, regulatory instruction, or other legal obligation requiring account action.
• Player request for voluntary closure or self-exclusion.

Upon closure, any withdrawable real-money balance (excluding bonus funds subject to unmet wagering requirements) will be returned to the registered payment method after completion of any outstanding verification. Accounts closed due to fraud or material breach may have balances withheld pending investigation.

If you wish to close your slotvip me account voluntarily, contact our support team at support@slotvipme.com. We will process your request and confirm closure in writing.

Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising from or relating to these Terms or your use of the slotvip me Platform shall first be referred to our support team for informal resolution.

If a dispute cannot be resolved informally within 30 days of written notice, either party may initiate formal proceedings. You agree that the courts of the Philippines shall have exclusive jurisdiction over any such dispute, and you waive any objection to that jurisdiction based on venue or inconvenient forum.

Amendments to These Terms

slotvip me reserves the right to modify these Terms at any time. When material changes are made, we will post a notice on the Platform and update the "Last updated" date at the top of this page. We may also send registered players an email notification for significant changes.

Your continued use of the slotvip me Platform after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree with a change, you must close your account before the effective date of the change.

We encourage all players to review these Terms periodically. The current version is always available at slotvipme.com/terms-conditions.

Contact Us

If you have any questions about these Terms, need clarification on any section, or want to report a potential breach, please reach out to the slotvip me support team:

• Email: support@slotvipme.com
• Live chat: Available 24/7 via the slotvip me Platform (login required)
• Response time: We aim to acknowledge all enquiries within 24 hours and resolve standard cases within three business days.

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page for dedicated resources and the fastest resolution path.